Last Updated: April 01, 2025

1. INTRODUCTION

These Terms of Use ("Terms") constitute a legally binding agreement governing your use of the Zeki Menü website, software, and services. By visiting our site, creating an account, or using our services, you agree to these Terms. If you do not agree, please discontinue use of our site.

2. DEFINITIONS

  • "Zeki Menü," "we," "us," or "our" refers to the company that owns and operates the Zeki Menü software.
  • "Services" refers to the software, website, application, and all other services provided by Zeki Menü.
  • "User," "you," or "your" refers to the person or business using our Services.
  • "Content" refers to texts, images, menu items, prices, descriptions, and other materials transmitted or accessed through our Services.

3. SERVICE DESCRIPTION

Zeki Menü provides AI-powered menu and online ordering software services for businesses in the food and beverage industry. Our Services include:

  • Digital menu creation and management
  • Online ordering system
  • Multilingual support
  • AI-powered features
  • Design templates
  • Add-on features

4. TERMS OF USE

When using our Services, you agree to:

  • Act in compliance with all applicable laws and regulations
  • Provide accurate and up-to-date information
  • Protect your account security
  • Refrain from misusing our Services
  • Respect the rights of other users

5. ACCOUNT CREATION AND SECURITY

You may need to create an account to use some of our Services. Regarding your account:

  • You are responsible for the confidentiality and security of your account information
  • You are responsible for all activities that occur under your account
  • You must notify us immediately if you become aware of any unauthorized access to your account
  • If you are under 18, you may only create an account under the supervision of a parent or legal guardian

6. INTELLECTUAL PROPERTY RIGHTS

Zeki Menü and its content are protected by copyright, trademark, and other intellectual property rights.

  • All content, including our software, source code, designs, and logos, is the property of Zeki Menü
  • Your use of our Services does not transfer these rights to you
  • You may not copy, modify, or distribute our content without prior written permission
  • You may not reverse engineer our software

7. USER CONTENT

Regarding content you upload to or create on our Services (menu items, images, descriptions, etc.):

  • You retain ownership rights to your content
  • You grant us the right to use, modify, and display your content to provide our Services
  • You guarantee that your content is legal and does not infringe on the rights of third parties
  • We reserve the right to remove inappropriate or illegal content

8. PROHIBITED ACTIVITIES

When using our Services, you may not engage in the following activities:

  • Illegal or harmful activities
  • Interference with other users or our systems
  • Distribution of malware or viruses
  • Unauthorized data collection or mining
  • Overloading our Services
  • Infringing on the intellectual property rights of others
  • Creating misleading or false content

9. PRICING AND PAYMENTS

Regarding our paid Services:

  • Fees are charged at the rates specified at the time of purchase
  • Payments are made according to the specified payment cycle (monthly, annually, etc.)
  • We reserve the right to change fees with prior notice
  • Failure to pay fees on time may result in suspension of your Services
  • All payments are non-refundable, except as specified in our Refund Policy

10. SUBSCRIPTION AND CANCELLATION POLICY

For our subscription-based Services:

  • Subscriptions automatically renew until you cancel
  • You can cancel your subscription at any time through your account settings or by contacting customer service
  • Cancellation takes effect at the end of your current billing period
  • Cancelling a subscription does not entitle you to a refund for the current period
  • We reserve the right to change subscription terms, but will notify you before making significant changes

11. DISCLAIMER OF WARRANTIES

Regarding our Services:

  • Our Services are provided "as is" and "as available"
  • We do not guarantee that our Services will be uninterrupted, error-free, or secure
  • We do not guarantee the accuracy of AI-powered features
  • We do not guarantee that multilingual support will be 100% accurate in all translations
  • We do not guarantee that third-party integrations will always work smoothly

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Zeki Menü, its officers, employees, and partners from any claims, suits, liabilities, damages, and expenses that may arise from your violation of these Terms or improper use of our Services.

13. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services:

  • These links are provided for convenience
  • We are not responsible for the content of linked sites
  • Your use of third-party links is at your own risk

14. CHANGES

We reserve the right to modify these Terms at any time:

  • Changes become effective when posted on our website
  • We will try to provide advance notice for significant changes
  • Your continued use of our Services after changes constitutes acceptance of the new Terms

15. TERMINATION

We may terminate your account or access to our Services in the following circumstances:

  • If you violate these Terms
  • When required to comply with legal requirements
  • When we determine that our Services are no longer commercially viable
  • When we deem it necessary for reasonable cause

16. GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with the laws of the Republic of Turkey. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Courts of Eskişehir.

17. CONTACT INFORMATION

If you have any questions about these Terms, please contact us using the following contact information:

Zeki Menü
Tepebaşı, Eskişehir, Turkey
Email: dev@zekimenu.com
Phone: +90 (222) 606 02 63