Last Updated: April 01, 2025
1. INTRODUCTION
At Zeki Menü, we respect your privacy and take all necessary measures to protect your personal data. This Privacy Policy explains what information we collect when you use our services, how this information is used and protected.
2. INFORMATION WE COLLECT
2.1. Information You Provide
- Account Information: Name, email address, phone number, and password that you provide when registering or using our services.
- Business Information: Your business name, address, tax number, logo, and other identifying information.
- Menu Content: Food information, prices, categories, and other menu content that you enter into the system.
- Payment Information: Payment method information used for payments for our services.
2.2. Automatically Collected Information
- Usage Data: Information about how you use our site and software (pages visited, buttons clicked, etc.).
- Device Information: IP address, browser type, operating system, and device information.
- Cookies and Similar Technologies: Information collected through cookies and similar technologies placed on your device while using our services.
2.3. Customer Data
Order data, contact information, and preferences of customers of businesses using the Zeki Menü platform.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To provide, improve, and customize our services.
- To create and manage your account.
- To provide customer support.
- To perform security and verification procedures.
- To send updates and notifications about our services.
- To detect and fix software bugs.
- To fulfill our legal obligations.
- To perform analytics and improve our service quality.
4. INFORMATION SHARING
We do not share your personal data with third parties except in the following situations:
- Service Providers: Trusted third-party service providers who help us provide our services (payment processors, server services, technical support, etc.).
- Legal Requirements: When necessary to comply with a legal obligation, protect our rights, or respond to a legal process.
- Business Transfers: In case of a company merger, acquisition, or asset sale.
- With Your Permission: In other cases where we have your explicit consent.
5. DATA SECURITY
We implement industry-standard security measures to protect your personal data:
- Use of SSL encryption.
- Regular security updates.
- Limited personnel access.
- Physical and electronic security measures.
- Database backups.
6. DATA RETENTION
We retain your personal data for as long as necessary to provide our services or to fulfill our legal obligations. When you delete your account, we will delete or anonymize your data within a reasonable time, but we may retain some information for legal obligations.
7. COOKIES
We use cookies and similar technologies to provide and improve our services. For more information about cookies, please see our Cookie Policy.
8. YOUR RIGHTS
You have the following rights regarding your personal data:
- Request access to your data.
- Request correction of incorrect or incomplete information.
- Request deletion of your data.
- Object to the processing of your data.
- Request data portability.
- Withdraw consent you have given.
To exercise these rights, you can email us at dev@zekimenu.com.
9. CHILDREN
Our services are not directed to persons under 18 years of age, and we do not knowingly collect personal data from persons under 18.
10. INTERNATIONAL DATA TRANSFERS
Your data may be processed and stored in countries where our servers and service providers are located. These countries may have different data protection laws than your country of residence. We ensure that appropriate security measures are taken before transferring your data.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we make significant changes, we will inform you about the changes and request your consent when necessary.
12. GDPR COMPLIANCE
This Privacy Policy is compliant with GDPR. For more information about your rights and our responsibilities under GDPR, please visit our GDPR Information Page.
13. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us using the following contact information:
Zeki Menü
Tepebaşı, Eskişehir, Turkey
Email: dev@zekimenu.com
Phone: +90 (222) 606 02 63